A vision of
Business
Excellence
and Resilience
About Us
When a century of hospitality know-how meets decades of aviation acumen, the result is a peerless provider of innovative culinary solutions for the world's leading airlines.
A joint venture between Indian Hotels Company Limited (IHCL) and SATS Limited, TajSATS has over 45 years of expertise as India's largest airline catering company and is a proud member of India's largest conglomerate — the Tata Group.
TAJSATS BY THE NUMBERS
- 54Mn+
Meals crafted annually
- 150K+
Meals delivered on-board daily
- 40+
DOMESTIC & INTERNATIONAL AIRLINES SERVED
- Starbucks
Preferred Catering Partner in India
- Air Vistara
Exclusive Catering Partner
- Akasa Air
Exclusive Catering Partner
As a company we are guided by a relentless focus to create shared and sustained value for the Company and for all our stakeholders.
#1
Undisputed Leader in Airline Catering in India with a Legacy of 46+ Years
STRENGTHENING GROWTH
TajSATS proudly fulfils its unwavering commitment to enriching lives, driven by a responsibility to uphold the high standards it believes in; from food safety, reliability and consistency to speed and superior service. Today, TajSATS is the preferred partner for premier international airlines, domestic carriers and charter companies whilst also developing beyond its aviation origins with its brand – ANUKA, that caters to a diverse customer base off the tarmac.
A 'CUSTOMER-FIRST' PHILOSOPHY
Trust and authenticity with a 'customer-first' philosophy has earned TajSATS a sterling reputation and a market-leading portfolio. It was selected from amongst 250+ on-board catering facilities in 70 countries, to win the prestigious QSAI 2018 Worldwide Platinum Award and QSAI Gold Award, Asia for Excellence in Catering Quality. It is a testimony to TajSATS’ exemplary effort to diligently offer safe food that meets the highest quality expectations.
EXCELLENCE IN CURATION
TajSATS' Vision of Excellence, ‘Enriching Lives through Innovative Food Solutions’ enables it to continually scale greater heights Its distinctive combination of creativity, innovation and excellence in the culinary domain has made it a force to reckon with.
BELIEF IN SUSTAINABLE GROWTH
TajSATS’ commitment to responsibly creating value for stakeholders, communities, and the planet, will always remain fundamental to its strategy. TajSATS strives to nurture a culture of responsibility, care towards the planet and is continually working towards contributing to the preservation of the environment.
Values
Enriching lives through innovative food solutions
TajSATS is powered by a passion for delivering innovative food solutions. Our unwavering commitment to enriching lives is driven by a shared responsibility to uphold the high standards we believe in – from food safety, reliability and consistency to speed and superior service.
These values, coupled with a progressive mindset, impel us to embrace technology, push boundaries and unlock the potential of the food industry.
Brand Promise
Our beliefs inspire everything we do
We believe in culinary innovation.
We are passionate about delighting customers. We infuse every dish with creativity and innovation.
We believe in the highest standards of food safety and quality.
We are industry leaders in food safety standards and processes. We never compromise on hygiene.
We believe in operational excellence.
We deliver on time, every time. We possess a verified track record of optimal operational efficiency.
We believe in service integrity.
We are fair, honest and transparent in everything we do. We deliver exceptional service experiences.
We believe in environmental and social responsibility.
We are committed to minimising our environmental footprint. We better the communities we serve.
The TajSATS brand is defined by four key pillars, or ‘traits’. These define who we are and how we enrich the lives of those around us.
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BOLD LEADERS
A respected and esteemed voice, we lead by example and drive progressive change in the food industry. We are dynamic, thoughtful and empower our companies and talents to consistently deliver value to our partners.
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CHANGE MAKERS
We enrich lives by making a positive, meaningful difference in all that we do – be it people, process or product. This ethos powers us to be truly customer-centric and think innovatively in order to delight our customers.
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EMPOWER & INSPIRE
We drive change by empowering people (customers, shareholders and employees) with knowledge, opportunities and awareness; inspiring them to create a better future.
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MINDFUL CITIZENS
We are mindful and responsible citizens, passionate about minimising our environmental footprint as well as bettering the communities and societies we engage with.
Meal Capacity per Day
Delighting Customers Across the World
Well poised to handle the Growth in Demand
Delhi
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Mumbai
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Chennai
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Bengaluru
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Kolkata
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Goa
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Amritsar
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