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  • DRIVING - QUALITY EXCELLENCE
  • quality
  • Committed Excellence Quality
  • Committed Excellence Quality
  • Committed Excellence Quality

DRIVING QUALITY EXCELLENCE

This unwavering commitment to enriching lives of partners, guests, suppliers and employees is driven by a responsibility to uphold the highest standards of food safety, quality, reliability, to consistency, speed and superior service.

TajSATS believes that quality is about consistently delivering what is promised and strengthening the trust and confidence of partners and customers.

We pride ourselves on being the first In-flight catering company to implement Hazard Analysis and Critical Control Point (HACCP) in India. It has been our endeavour to constantly and consistently improve our controls on food safety hazards (existing and potential) and always be prepared to meet and overcome challenges in this constantly evolving environment.
GROUP HEAD Quality Assurance
AN ETHICAL VALUE CHAIN

AN ETHICAL VALUE CHAIN

TajSATS engages commitment across the complete value chain and all associates are invested in the quality and food safety journey.

The company encourages participation and promotion of quality responsibilities amongst all associates and third parties, via training, coaching, supervision, and effective communication.

COMMITTED TO FOOD SAFETY AND QUALITY

COMMITTED TO FOOD SAFETY AND QUALITY

Implicitly trusted by millions of people, the company holds a reputation for consistently delivering high-quality products and maintaining strict quality adherence guidelines.

TajSATS strives to drive excellence in the safety, quality, and value of food served to its customers. Diligent efforts are made to serve customers with food that meets their quality expectations and protects them against any food safety risk.

FOSTERING A QUALITY MINDSET

FOSTERING A QUALITY MINDSET

State-of-the-art kitchens promote hygienic food production and handling, whilst meticulously serving an assortment of cuisines.

TajSATS strives to ensure product safety and full compliance, by strict and transparent adherence to the set policies, principles, and standards.

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All TajSATS facilities, products and services adhere to the highest safety standards:

  • ISO 22000 (Food safety management system) codex Hazard Analysis and Critical Control Point (HACCP) Certification
  • HALAL Compliance Certificate
  • Bureau of Civil Aviation Security
  • FSSAI (Food Safety and Standards Authority of India)
  • FSSAI (Importers)
  • Factory License
  • Health License

DRIVING A 'QUALITY FIRST' APPROACH

Prioritising quality and an unwavering Commitment to Excellence are two values that are deeply embedded in the company philosophy. These distinctive principles have earned the company the recognition as India’s first-choice food partner to offer products and services that — enrich the lives of their customers.

TajSATS strives to ensure product safety and full compliance, by strict and transparent adherence to the set policies, principles, and standards.

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